Security & Privacy

Security and Privacy Policies

It is of paramount importance to us at The Screaming Queen Adult Shop, that security & privacy with regards to everything involved in our business, especially YOU as our customer is strictly monitored. You can rest assured that any information that you provide is protected both online & off-line. We understand the sensitivity of this information along with your discreet privacy & take measured steps to protect it.

What is it that appears on your credit card statement ?

We understand that the sensitive nature of our business also means that what shows on your credit card is considered with regards to privacy. We assure you that there will be NO mention of this website or the products purchased from us. We can guarantee complete privacy with any charges from us. The actual reference that will show on your credit card is "The Screaming Queen". 

Securepay are our online payment gateway merchant that safely handles our financial transactions to ensure our customers of Strict Information Security. We have also included Paypal who are synonymous with online security. So with these two payment options you'll be assured of the strictest policies

SSL Site Encryption

We have ensured that we taken every step towards the latest security technology measures to ensure that all of your personal data which includes your name, address & credit card number etc. are all secure when transmitting these with our website. SSL encryption secures this data within any page that requires any form of personal data being supplied to our website. We are proud of the fact that we have NOT had any breach with regards to data supplied within our website. We dedicate a lot of resources towards ensuring that all security measures are constantly kept up to date.

We assure you that NONE of your of your credit card numbers are kept by us either online or offline & that in fact no one within our business actually see’s your credit card details as the transaction is handled instantaneously. Once your transaction is complete our payment system discards this information automatically.

When ordering from our website What information will we need?

When you order, we need to know your name, email address, mailing and billing address, and payment details (credit card number). This allows us to process and fulfill your order and to notify you of your order status.

When you want to sign up for services like Newsletters, we need only your name and email address – which we use to send the information you requested, special deals and discount promotions. You can opt-out at anytime

Processing & Delivery of your Products

Your products will be delivered to you discreetly packaged. The senders name will not appear on your delivered package. Your delivered package will not include references to any adult products or reference to our Adult website

What do we do to protect this information?

We use the latest encryption SSL technology to keep your personal information safe. All your orders are processed using SSL, and ordering information — including your name, address, and credit card number – this information is encrypted during this process to our secure server for maximum security. We never store, or retain any credit card details, or any personal information in regards to banking details.

Do we give this information to anyone else?

We NEVER disclose, sell or share any of your personal information with any external, or third parties. We ensure complete discretion within all purchases and with all personal data provided to our website.


Newsletter Subscription 

A system generated taxation invoice will be emailed to the email address provided to verify your order has come through correctly. We may also email customers once an order has been shipped with a tracking number to keep customers updated with regards to the delivery of your package. Customers who have signed up to our website to become a Member will on occasion receive information on products, special deals, and newsletters. Out of respect for the privacy of our customers, we present the option to not have these types of communications sent to you through the Opt-Out area of the email. A user may also contact us if they wish to not receive such emails and a customer representative will remove you from the email list.

Business Details

We are 100% Australian owned and operated. All of our products are sent out from our supply premises in Australia. We are an Australian registered business.

Registered Business Name: The Screaming Queen

ABN: 953 978 35041

Possible Changes in Policies 

We reserve the right to modify or amend policies at any time by posting the revised privacy policy on our site. The changes will only affect the information we collect after the effective date of the change to our privacy policy unless we clearly express otherwise.